Returns & Refunds

AFP wants you to be thrilled with your purchase. However, if you need to return an item, we're here to help.

Returns & Refunds Policy

Standard Return Policy

There are a few important things to keep in mind when returning a product, you purchased online from us.

  • You have 7 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from our store, either online or at a Retail Store, can be returned.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it.

Bring your item to our store or ship it.

  • Your refund will be processed after inspection from any Physical or iCloud status,


If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

Products paid for using your Apple Account Balance will be refunded to your Apple Account Balance.